ametts <at> mindspring.com	Technology executive with a hands-on style -- and a proven track record in the design and implementation of complex, high-performing, distributed systems.  Experienced in establishing international business operations, reliable IT infrastructure, and feature-rich Internet applications. Industry knowledge includes telecommunications, financial services, and intelligent transportation systems.
Education:	MBA, Georgia State University Electrical Engineering, Georgia Tech

·         Designed and implemented six complex product platforms in four separate organizations, enabling millions in new product revenues. Running on distributed architectures, these products processed massive amounts of real-time data, and provided intuitive user experiences on the web and desktops.  Designed organizations for productivity and efficient communication, and staffed the teams with top-notch talent.

·         Established a company subsidiary in Valparaiso, Chile for software development, quality assurance, IT, and operations support. This nearshoring operation grew to over 40 employees, saving the parent company over $2.0 Million each year when compared to equivalent US-based resources.  Also negotiated and received over $400,000 in foreign investment incentives from the Chilean government.

·         Successfully installed Agile development methodologies into three organizations, ensuring on-time deliveries that satisfied customer requirements. Also reorganized a troubled software department, which resulted in clear lines of responsibility and improved morale.  Consistently achieved employee retention rates exceeding 95%.

·         Achieved an early, high-quality delivery of an important product enhancement for a global financial services firm.  The project carried an extremely aggressive timeline due to a need to process millions of financial records during the 2008 economic crisis.

·         Deployed a robust IT infrastructure, providing real-time data to a worldwide audience.  This platform contains over 200 servers operating in four separate data centers, one of which is embedded within a major wireless carrier.  All four centers were configured for lights-out operation, and can be supported from anywhere in the world.

Software and Nearshoring Consultant (May 2008 – present)

TransUnion -- Atlanta, Georgia

·         Successfully implemented significant enhancements to TransUnion’s Automated Decisioning System, which enables businesses to determine the creditworthiness of their customers and sales prospects. 

·         Created a key subsystem that interfaced with an Oracle database and other components, involved high-speed XML and XSLT processing, and was written entirely in platform-independent C++.

·         Delivered early on an aggressive timeline, with a high-quality implementation.

Arcato Global LLC -- Atlanta, Georgia

·         Established a consulting practice providing software and technology services for domestic and international projects.

·         Specialized in Web 2.0 technologies, enterprise applications, and custom software solutions – and provided software development services in C++, Linux, databases, and open-source web frameworks.

·         Leveraged an extensive network of contacts and experience in Chile, helping clients to establish "near-shoring" operations (often accompanied by substantial foreign investment incentives from the government). These Chilean facilities carry lower labor costs, and operate in the same time zone as the United States.

Vice President – Technology & Operations (November 2003 – May 2008)

AirSage -- Atlanta, Georgia 

·         Architected and directed the implementation of an innovative approach to producing real-time traffic information, using signaling information from CDMA and GSM cellular phones instead of traditional sensors. 

·         Resolved bureaucratic hurdles at large telecommunications firms and government transportation agencies to bring a new product into the Intelligent Transportation Systems (ITS) industry.

Vice President – AirSage (continued from previous page)

·         Established C++ and web development centers in Montreal, Canada and Valparaiso, Chile -- which secured highly-skilled technical talent with lower costs and higher employee retention rates. 

·         Transformed the organization from a “startup” software shop into an operational entity with redundant data centers, effective technology deployments, and a nationwide presence. Participated in financing rounds.

·         Directed the legal formation of the operating subsidiary in Chile, managed the build-out of office space and IT infrastructure, applied for and received over $400,000 in foreign investment incentives, staffed the organization, and served as the General Manager of the child corporation.

Director - Software Development, Mediation Business (December 1998 – November 2003)

Intec Telecom Systems -- Atlanta, Georgia 

·         Oversaw the development of well-regarded mediation and activation platforms for the telecommunications industry.

·         Successfully introduced new technologies, and initiated a departmental reorganization that dramatically improved employee perceptions of code ownership, responsibility for deliveries, and defect visibility. 

·         Reviewed sales proposals, and synchronized product development to customer implementations. 

·         Managed a challenging installed user base containing multiple product releases, and ensured prompt restoration of mission critical system failures. 

Director - Product Development (October 1995 – December 1998)

Advance Technology Corporation -- Atlanta, Georgia 

·         Directed the development and implementation of complex client-server applications for the telecommunications industry on a Microsoft Visual C++ platform (predecessor to .NET). 

·         Established a partnership with a major test systems vendor, secured R&D funding, determined the product direction and feature set, negotiated complex development contracts with partner and customer, and architected the technical solution. 

·         Staffed the development team, implemented source code control and quality assurance procedures, and fostered a working environment conducive to creative design and productivity. 

 

Prior Positions (all of increasing responsibility)

BellSouth Telecommunications, Inc. (now AT&T) -- Atlanta, Georgia

·         Manager, Enterprise Modeling and Optimization Systems

·         Manager, Business Process Reengineering

·         Specialist, Labor Contract Negotiations Support Team

·         Capital Budget Coordinator, Outside Plant and Corporate Finance

·         Facilities Engineer, Outside Plant

Languages:	C++, Java, .NET, SQL, Python, Ruby, (X)HTML, CSS, Delphi, C, XML, XSLT, FORTRAN, Assembly, LISP
Platforms:	Linux, Windows, HP/UX, Solaris, Compaq Tru64 UNIX, MacOS, PalmOS, Geographic Information Systems (GIS), including ESRI
Toolsets:	Web services frameworks (Django, Rails), J2EE/EJB, XML, CORBA, Oracle, PostgreSQL, MySQL, STL, UML, commercial & open-source development tools, CRM, ERP, BI, & Content Management tools
Information Technology:	Complex networking, data center provisioning, redundancy & backup, cloud computing including Amazon S3, Cloudfront, and EC2
Telecommunications:	GSM and CDMA networks, mediation systems, location-based services (GPS)

·         Music recording and performance, tennis, bicycling, stock investing, hiking, and Spanish culture.

·         Published regularly in Electronic Musician magazine